Support Vault command room

A monthly support and reputation workflow vault for refund replies, review response drafts, complaint triage, macro QA, escalation notes, and buyer expectation templates without automatic sending or review posting. Outputs stay draft-only and require human review before any external use.

QA ready

Month-one drops

These are the first recurring assets that justify billing monthly rather than selling another one-time ZIP.

A
Refund and complaint deskDraft calm buyer replies, collect context, set owner review, and avoid premature promises.
Ready
B
Review response packCreate public-review draft options and private follow-up notes without promising reviews or platform outcomes.
Ready
C
Macro QA libraryAudit support macros for tone, boundaries, escalation triggers, and sensitive-data risk.
Ready

Support triage builder

Classify a support situation and create a review-ready response plan.

Support triage output

Review reply workbench

Draft a balanced public review response and a private owner note.

Review reply output

Macro QA gate

Check a saved response before it reaches a buyer.

Macro QA output